Membership Statuses

Modified on Wed, 10 Dec at 2:33 PM

The membership status determines if a client can redeem benefits in a membership. The table below describes what each status means. 


 

StatusDescription

   

19257297-c9de90e3e2d928f3526b3ec48ab8a6e5.png

Membership start date is in the future 

  19256923-ecd20ad4495948becf5bad42a5789603.png

Membership is in good standing

19256936-11aec2b396aa11d8d35ac7d515ee95b1.png

The monthly membership charge failed due to no credit card on file or insufficient funds.

19257178-288d44cba635c35ef6c28b48956b9f5e.png

Membership is scheduled to be canceled automatically on a specific date in the future.

   19256954-225bc84f9705b7f13df94d167db39196.png

Membership was canceled manually by a staff member in-store, by the client online, or automatically after a set number of consecutive failed payments based on configured settings.

  19257201-6936172254c2d90f7c02a8fd406ac416.png

Membership billing and benefits are paused for a period of time

19256979-68d9639c9e95feb5ffe173e2ccd2db32.png

The membership contract has ended



Related Articles

Indefinite Membership Configuration

Term Membership Configuration

Retrying Failed Membership Charges

Freezing and Unfreezing Memberships

Canceling Memberships

Canceling Memberships and Membership Auto-Renewal Online

Client's Membership Audit Trail

Membership Settings

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article