Membership Statuses

Modified on Tue, 14 Jan at 7:19 AM

The membership status determines if a client can redeem benefits in a membership. The table below describes what each status means. 


Status Description

   

19257297-c9de90e3e2d928f3526b3ec48ab8a6e5.png

Membership start date is in the future 

  19256923-ecd20ad4495948becf5bad42a5789603.png

Membership is in good standing

19256936-11aec2b396aa11d8d35ac7d515ee95b1.png

The monthly membership charge failed due to no credit card on file or insufficient funds.

19257178-288d44cba635c35ef6c28b48956b9f5e.png

Membership is scheduled to be canceled automatically on a specific date in the future.

   19256954-225bc84f9705b7f13df94d167db39196.png

Membership was canceled manually by a staff member OR automatically canceled due to X number failed payments in a row based on their settings.

  19257201-6936172254c2d90f7c02a8fd406ac416.png

Membership billing and benefits are paused for a period of time

19256979-68d9639c9e95feb5ffe173e2ccd2db32.png

The membership contract has ended
 

 

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