Merchant Support (2)
This section includes details on support contacts, support SLAs, using the support center, checking MyTime's operational status, reporting a bug, and more.
Business Setup (13)
Configure the foundational settings for your business within MyTime. This includes setting up business details such as name, address, and contact information, operational hours, settings, staff members, service offerings, etc.
Client Management (18)
Keep your clients right in your pocket. Store and track the vital information that allows you to optimize revenue from each client.
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Adding Packages for Pets on Client Profile
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Adding Packages for Family Members
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Adding Packages for Clients
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Adding Memberships for Clients on Client Profile
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Adding Memberships for Family Members on Client Profile
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Adding Memberships for Pets on Client Profile
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Adding Gift Cards Manually on Client Profile
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Importing Gift Cards
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Editing Gift Cards in the Client Profile
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Referral Link on Client’s Profile
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Referral Earned Credit on Referee and Referrer Client Profiles
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Editing Referral Credit
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Creating Custom Family Member Fields
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Creating Family Member Intake Forms
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Generating Family Member Intake Form
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Creating Custom Appointment Fields
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Generating Appointment Intake Forms
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Appointment Intake Forms On Booking Widget & Express Checkout Page
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Client Sign-in Options
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Round Robin Mechanism on the Booking Widget
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Account Management on Booking Widget
Scheduler (6)
Manage your appointments, class sessions, waitlist, staff schedules, and resource allocation effortlessly. With customizable views and filters, the Scheduler offers a clear, organized overview of your business's daily operations, streamlining time management and enhancing the client experience.
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Filter between staff members and locations (where applicable)
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Filter Schedule By Day, Week, Month, Agenda & Split View
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Filter Appointments in Scheduler
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Scheduling a Single Appointment
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Scheduling Multi-Staff Appointments
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Scheduling Multi-Day Appointments In-Store
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Scheduling Classes/Events
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Adding Family Members to Class Sessions
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Adding Attendees to Classes/Events
Marketing (5)
Our Marketing Suite empowers you to engage and retain clients through a variety of tools, including promotions, campaigns, automated messages, and reputation management.
POS (Point of Sale) (7)
MyTime POS is designed to get your business running smoothly. Track commissions & tips, calculate sales tax across locations, easily process returns, and even allow payments to be split between multiple service providers.
Inventory Management (4)
Integrated inventory management to track all your products.
MyTime Pay & POS Hardware (7)
Make Setup or Troubleshooting your hardware a breeze
Reports & Analytics (6)
MyTime offers over 70 reports, allowing you to evaluate your profitability from every aspect. You can get instant insight into key performance indicators like productivity, revenue, and utilization. All locations are selected by default on reports and the dashboard the first time they are loaded. If a specific location is chosen, the previous selection will be remembered.
Franchise Management (4)
With MyTime, franchisors can help franchisees grow and manage their businesses while providing home office staff with the tools they need to track metrics, and subscription management.
MyTime for Developers (4)
Hello Developer. Do you want to build a custom integration? Our API documentation and more are available here.
Video Tutorials (9)
Helpful video tutorials to get you going.