Booking Service Groups Online

In this article, we will walk through the steps your clients will take to book service groups online. For details on how to configure service groups, learn more here.

Things to know:

• The ability to have the promotion configured for your service groups reflected and applied online is controlled by a hidden setting. To enable the hidden setting, please contact our Support Team at support@mytime.com. 
• By default, when using the "Book Again" button, appointments are prefilled with information from previous bookings. However, the option to disable this automatic prefilling is controlled by a hidden setting that can only be configured by the MyTime team. To enable this setting, please contact support at support@mytime.com.
• When a client books a service group that includes services covered by a membership or package, the "In Package" or "In Membership" label will appear for the applicable services. This label will be displayed throughout the booking process, even if only one of the services in the group is covered by the package or membership.
• During checkout, if a client is not signed into their account, they will be prompted to log in. If they do not have an account, they can click the "Sign Up" link to create one.

Once the service group(s) and promotion(s) are configured, clients will be able to book the service group and receive the discount through your booking widget. To do this, they can:

1. Navigate to your booking widget
2. Locate the service group(s) under Filter By Services at the end of the services displayed to the right
3. Click "Book" next to the desired service within the service group
4. The Add-On modal will appear if the services in the service group selected have add-ons assigned to them                                                   
5. All the services in the group, along with any selected add-ons, will be added to your cart
6. Click "Select Time" to proceed                        
7. Select a date from the date picker and a time
8. On the checkout page, all services included in the group along with any add-ons selected will be listed
9. Complete the intake form and card details if necessary, then complete the booking 

For more information, contact us at support@mytime.com or (385) 233-6964.