Booking Members Only Services Online

Members Only services are configured to be bookable only by clients with an active membership. In this article, we will walk through the steps on how to configure members only services and their functionalities. 

Things to know:

• For details on how to configure members only services, learn more here
• Members only services can be booked by clients with an active membership or memberships with a pending cancellation status. Clients with expired, canceled, frozen, or suspended (payment failed) memberships will not be able to book members only services.
• If a membership is cancelled and the "How long should value/item credits be valid after membership termination?" setting is configured, clients will be able to book members only services until the credits have expired.
• By default, when using the "Book Again" button, appointments are prefilled with information from previous bookings. However, the option to disable this automatic prefilling is controlled by a hidden setting that can only be configured by the MyTime team. To enable this setting, please contact support at support@mytime.com.
• During checkout, if a client is not signed into their account, they will be prompted to log in. If they do not have an account, they can click the "Sign Up" link to create one.

Booking Member Only Services Online

1. Clients would navigate to your booking page using the booking URL or book button on your website 
2. Clients must sign in using the "Sign In" link at the top of the page using their email and password, Facebook or Apple accounts, or create a new account. Clients with a membership who are not signed in would not be able to book any members only service 
3. Once signed in, select a service. Members only services can be identified by the 'Members Only' label next to the price of the service and can be booked by clients with an active membership
4.  Clients without an active membership cannot book members only services and the book button will be greyed out. When hovering over the book button it will display a "Service only available for members." message
5. Proceed to the date and time picker to choose a date, time, and staff (if they are interested in seeing a specific staff), complete any intake forms, and credit card forms, if applicable, and then complete checkout

For more information contact us at support@mytime.com or (385) 233-6964.