In this article, we will walk you through the process of selling memberships with a future start date and provide examples of how clients will be billed.
Things to know:
- The initial payment for memberships with a future start date will be processed at the time of sign-up
- Billing Date and Next Charge: If the membership has a billing date based on the sign-up date and the start date is in the future, the subsequent charge will be scheduled for one month after the start date, rather than from the purchase date.
- Specific Day of the Month Billing: For memberships scheduled to charge on a specific day of the month, if the start date is in the future, the subsequent charge will occur one month from the membership's billing date, following the initial charge.
- Client Profile Status: The client profile will display a "Pending" label next to the membership name, and the membership status will also indicate "Pending."
- Credit Card Requirement: When purchasing memberships through POS, you can choose whether or not a credit card must be saved on file to complete the purchase. This is controlled by the "Require credit card on file to purchase membership" setting. By default, this setting is enabled, but it can be disabled to allow membership sales without requiring a credit card on file.
Scenarios
Scenario 1
If the membership has a billing date based on the date of sign-up, and the membership start date is in the future, the next charge date will be one month from the start date rather than from the purchase date. For example:
- Billing Date: Date of Sign Up
- Purchase Date: December 19, 2024
- Start Date: December 30, 2024
- Next Charge Date: January 30, 2025
Scenario 2
If the membership is set to charge on a specific day of the month and the membership start date is in the future, the next charge date will be one month from the membership's billing date. For example:
- Billing Date: 28th of the month
- Purchase Date: December 23, 2024
- Start Date: December 25, 2024
- Next Charge Date: January 28, 2025
Please contact our Support Team at support@mytime.com if you have any questions.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article