Marking a Staff Member as Preferred on a Pet Profile

At MyTime, you can mark a staff member as "preferred" on a pet profile. This feature ensures that staff are aware of the pet owner's preferred choice when scheduling in-store appointments. In this article, we’ll walk you through the steps to designate a preferred staff member for pet profiles.

Things to know:

For pet accounts, the preferred staff member selection is available only at the pet level, not at the client level. If a client has multiple pets on their profile, each pet can have a different preferred staff member assigned.

To mark a staff member as preferred on a pet profile, simply:

1. Navigate to the Clients tab 
2. Select the client whose pet’s preferred staff member you want to update
3. Once the client profile is open, locate the desired pet
4. Click on the "Edit" icon
5. From the Preferred Staff drop-down menu, select the desired staff member
6. Click "Save" to apply your changes

The pet profile will now display the preferred staff member.

For more information, contact us at support@mytime.com.