MyTime allows businesses to mark individual clients as tax-exempt. This status enables those clients to make purchases without being charged certain applicable taxes.
Things to know:
- The ability to mark clients as tax-exempt is controlled by the "Editing Client Tax Status" access control setting. By default, this permission is blocked for all roles except the account owner.
- To configure sales tax settings, learn more here.
- Once a client is marked as tax-exempt, they will either be fully exempt from taxes, or be charged the exemption rate configured during your tax setup, depending on your tax configuration.
To mark a client as tax-exempt via POS:
- Navigate to POS > New Ticket
- Add client and any item (service, membership, gift card, package, and/or product)
- At the bottom of the ticket, check the 'Exempt' checkbox in the tax line
- In the Tax Exemption Number modal:
- Enter the client’s tax exemption number
- If the client should remain tax-exempt for future purchases, check the ‘Save on File’ checkbox
- Save
- Select Take Payment to complete the transaction
- Once payment is processed, close the ticket
For more information, contact us at support@mytime.com.
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