Selling Packages for Pets in POS

Packages can be sold for individual pets directly through the POS. This article provides a step-by-step guide on how to sell packages for individual pets via the POS.

Things to Know:

• Packages can only be sold to a selected pet if the package is configured to be valid for individual pets.
• If the client profile contains only one pet, that pet will be automatically selected by default as the package owner
• The packages purchased for individual pets will be stored on the client's profile and in the Packages Balance report
• A commission does not need to be configured on a staff member’s profile for them to appear in the commission dropdown on the POS ticket. Service providers, location managers, support staff, and any custom roles can be selected to receive commissions for product, membership, package, or gift card sales in the POS. However:
• If the Track Compensation checkbox is not selected on their profile, they will not appear in compensation reports.
• If no commission rate is set on their profile, no commission amount will be calculated or displayed in the reports for that sale.

  
  

To sell a package for individual pets in POS:

1. Navigate to POS > New Ticket
2. Add a client
3. Expand the packages menu on the products tab
4. Select the desired package
5. When the package is added to the ticket if the account already has a pet, you can select an existing pet from the list or add a new one
6. Take payment and close the ticket

Client Profile

Package Balances Report

For more information, contact support@mytime.com.