In this article we will guide you through the steps to delete labels from both the label management list and client profiles.
Things to Know:
- Predefined labels set up by MyTime cannot be deleted, only labels created by your business
- Labels created at the parent level cannot be deleted at the child level
- Removing a label from the label management list impacts all customers associated with it, whereas removing a label from a client's profile affects only that specific client.
Deleting Labels from the Label Management List
To delete a label from the label list:
- Go to the Clients tab
- Expand the Manage Clients menu
- Click Manage Labels
- On the Manage Label page, click the drop-down arrow
- Select the red x icon next to the label you want to delete
- A popup box will open asking you to confirm the deletion
Deleting Labels from the Client's Profile
To delete a label from a client's profile:
- Go to the Clients tab
- Search for the client using the search bar or filter by the label
- Open the client's profile then click the edit icon
- Locate the labels area on the edit details modal and click the x next to the label you want to remove
- Save
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