Preset Tip Options

For businesses that accept tips, when customers pay via credit card, you can let them select a tip from your card terminal (Web) or the tablet (iOS/Android). You can specify defaults to be shown as preset percentage (10%, 15%, etc.) or dollar ($10, $15, etc.). The values entered here will be shown as three preset % or $ on the terminal, along with the other option for a total of four options. The "Other" option allows the client to enter a custom $ tip amount. In this article, we will look at both options.

Things to know:

• Tips can only be added for services
  
• Default tip button behavior by payment account type
  • Stripe Payment Accounts: You cannot include 0% as a tip option. If you do, the settings won’t save and an error message will appear: "Tip percentages must be integers in the range 1% to 100%."
  • Cloud9 Payment Accounts: You can include 0% as a tip option, and the settings will save without error.
• Leaving the fields blank will display only a custom tip entry screen on the terminal

To set your preset tip values:

1. Log into your MyTime account 
2. Navigate to Business Setup > Settings page 
3. Scroll down to the “Tipping” section
4. Toggle "Allow clients to leave tips?" to YES
5. Next, set your default tip amounts in the fields below "Default tip buttons"
6. Save

Preset Dollar Values

Preset Percentage Values 

No Default option was set

If you have any questions, please contact our Support Team at support@mytime.com.