You can restrict new clients from booking online, prompting them to contact your business directly instead. This article provides step-by-step guidance on enabling the setting that prevents new clients from scheduling appointments online.
Things to know
- The ability to configure the 'Who Can Book You Online?' setting is controlled by the Accessing Account Settings access control.
- Online booking must be enabled.
- Clients must either sign in with Facebook or Apple or create a MyTime user account to book online.
- When creating a new client profile in-store, deselecting the 'Able to book online' checkbox will prevent the client from scheduling appointments online using the email address associated with that profile. Learn more here
CONTENTS
Configuring the Setting to Restrict Online Booking for New Clients
To prevent new clients from booking online:
1. Go to Business Setup > Settings
2. In the company section under Online Bookings, locate the "Who can book you online?" setting
3. Select "Existing customers only"
4. Click Save to apply the changes
Online View
When a new client accesses your booking widget, a message will appear informing them that online booking is unavailable. The message includes instructions on how to proceed, usually directing them to contact the business directly for assistance.
For more information contact us at support@mytime.com.
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