Tips on Printed Receipts

Once tipping is enabled on your account, tickets in the POS will feature a tip field where clients can leave a tip. You can also enter tips from receipts into MyTime and apply them to the charge after the client has left. This article will walk you through the steps to use the "tips on printed receipts" feature.

Things to Know:

• To enable tipping, the "Allow Clients to Leave Tips?" setting must be activated on your account
• The option to add a tip will appear on the ticket only if a service is included
• The settle later feature enables you to include a tip on receipts, offering clients greater flexibility in how they pay for tips.
• To ensure the proper functionality of the Settle Later feature, it is essential to provide customers with a method to sign and add tips. This can be achieved by utilizing either the MyTime Scheduler app available on iOS or Android, or by pairing a receipt printer with MyTime. If you need a receipt printer click here: https://www.mytime.com/hardware
• The ability for clients to add tips on a receipt is only available when the ticket is paid with a credit card

To add tips on printed receipts, simply:

1. Navigate to POS > New Ticket
2. Enter the client's name
3. Select a location from the location drop-down menu
4. Click on the Services tab
5. Add an appointment to the ticket
6. Click on the "Take Payment" button                                                                                                                            
7. You can add a credit card as a payment method for the ticket if one is not already on file
8. Click the "Print & Settle Later" button                                                                                                                     
9. You will then be given the option to print the receipt
10. Once the receipt is printed and the client has signed and added their desired tip amount, select the "Settle Payment" hyperlink in the top right corner.
11. Enter the tip amount                                                                                                                                                                
12. Click the "Charge" button                                                                                                                                                      
13. The tip amount will be reflected on the receipt
14. Close the ticket.

For more information, contact us at support@mytime.com or (385) 233-6964.