Clock In and Clock Out on Scheduler App

In MyTime, users have the flexibility to clock in and out at their discretion, selecting from various work types established by the business. This article will guide you through the process of clocking in and out using the Scheduler App.

Things to know:

• The ability to clock in and out is governed by the "Do staff members need to clock in/out?" company setting and the "Clock In/Clock Out" access control setting.
• Only users with 'Support' and 'Service Provider' roles can clock in and out.
• If a staff member works at multiple locations, they must select the correct location when clocking in to ensure accurate time tracking.
• If a staff member is clocked into a work type not eligible for commissions, no commission will be paid for services or sales made during that time.
• Only service providers can clock in under the productive work type. All other roles can only clock in under non-productive or rest work types and cannot select productive work types.
• Rest Time work types (e.g. breaks, lunch) become visible after clocking in.
• If a break type is selected when clocking out:
  • The staff member will be clocked out, but the system will continue tracking the break duration
  • The break ends automatically when they clock back in

To clock in and clock out of the Scheduler App, follow these simple steps:

1. Log into the scheduler app. Learn more here
2. Once signed in, you will be directed to the schedule by default
3. Select the "More" tab located at the bottom right of the screen 
4. Tap on "Account"                                                                                                                                                                                                                                                                               
5. Select the "Clock In button"                                                                                                                                                                                                                                                                                                         
6. Choose the desired work type                                                                                                                                                     

To clock out, follow steps 1-4 outlined above, and then click on the "Clock Out" button.

If you have any questions, please contact our support team at support@mytime.com.

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