Royalty Payments & Settlement Report

Modified on Wed, 22 Jan at 3:12 PM

The Royalty Payments & Settlement Report illustrates the total amount of royalty fees transferred from the franchisee's (child) bank accounts to the franchisor's (parent) bank account.


Things to know:

  • This report is only displayed if the royalty setting is enabled
  • The report can be accessed at both the parent and child levels. However, at the child level, access is restricted to the location owner and location manager only. 
  • If the royalty fee is set to commence on October 1st with a fee frequency of one week, the initial transfer will occur at the end of October 8th. This transfer encompasses all fees calculated from October 1st to October 7th. 
  • If the settlement fails, an email with the subject "Urgent - ACH Withdrawal for Royalty Failed" will be sent to both the parent and child account owners. The system will retry the settlement once per day, up to a maximum of 14 days.


To access your Royalty Payments & Settlement report:


  1. Navigate to Dashboard > Reports
  2. Select "Royalty Payments & Settlement" located under the company heading.


You also have the ability to export to Excel, PDF, or print.

11185093-8665c18de5acce72bb5a7ec3bdb17f36__1___1_.png

Once you have selected your date range, click on the UPDATE button to generate the desired data. 


Report Columns

ColumnDescription
START DATEThe start date of the pay frequency
END DATEThe end date of the pay frequency or the date the settlement was run
BANK ACCOUNTThe last four digits of the account number and the total number of associated locations.
ITEM FEES
The total fees calculated for "per item" royalty fees
FLAT FEES
The total fees calculated for "flat fee" royalty fees
ACH AMOUNT
The combined calculation of both the item fee amount and the flat fee amount, or whichever of the two is applicable.
ACH FEE
Displays the ACH fee that was charged for the transfer of the royalty fees
ACH DATE
Displays the date the ACH was successfully charged. The date will only appear here if the transaction was successful
ACH STATUS

Displays the status of the royalty fee transfer

  • Succeed: The transfer was successfully completed 
  • Pending: The transfer is not yet processed
  • Declined: The transfer was unsuccessful due to insufficient funds, etc. 
ACH ATTEMPT DATEThe date the settlement was attempted will be displayed in this column. If the transaction is declined or remains pending, the date will stay in this column. Once the transaction is successful, it will move to the ACH Date column.
ACH ERRORThe error message received when the transaction declines

 

For more information, contact us at support@mytime.com.    

 

Related Articles:

Royalty Configuration 

Configuring Bank Account for Royalty Fee Collection 

Royalty Fee Report

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article