The Royalty Payments & Settlement Report illustrates the total amount of royalty fees transferred from the franchisee's (child) bank accounts to the franchisor's (parent) bank account.
Things to know:
- This report is only displayed if the royalty setting is enabled
- The report can be accessed at both the parent and child levels. However, at the child level, access is restricted to the location owner and location manager only.
- If the royalty fee is set to commence on October 1st with a fee frequency of one week, the initial transfer will occur at the end of October 8th. This transfer encompasses all fees calculated from October 1st to October 7th.
- If the settlement fails, an email with the subject "Urgent - ACH Withdrawal for Royalty Failed" will be sent to both the parent and child account owners. The system will retry the settlement once per day, up to a maximum of 14 days.
To access your Royalty Payments & Settlement report:
- Navigate to Dashboard > Reports
- Select "Royalty Payments & Settlement" located under the company heading.
You also have the ability to export to Excel, PDF, or print.
Once you have selected your date range, click on the UPDATE button to generate the desired data.
Report Columns
Column | Description |
START DATE | The start date of the pay frequency |
END DATE | The end date of the pay frequency or the date the settlement was run |
BANK ACCOUNT | The last four digits of the account number and the total number of associated locations. |
ITEM FEES | The total fees calculated for "per item" royalty fees |
FLAT FEES | The total fees calculated for "flat fee" royalty fees |
ACH AMOUNT | The combined calculation of both the item fee amount and the flat fee amount, or whichever of the two is applicable. |
ACH FEE | Displays the ACH fee that was charged for the transfer of the royalty fees |
ACH DATE | Displays the date the ACH was successfully charged. The date will only appear here if the transaction was successful |
ACH STATUS | Displays the status of the royalty fee transfer
|
ACH ATTEMPT DATE | The date the settlement was attempted will be displayed in this column. If the transaction is declined or remains pending, the date will stay in this column. Once the transaction is successful, it will move to the ACH Date column. |
ACH ERROR | The error message received when the transaction declines |
For more information, contact us at support@mytime.com.
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