Filtering Deleted Locations and Staff on Reports

Modified on Wed, 8 Jan at 5:23 AM

When a staff member or location is deleted, they will only appear in reports and dashboards if the selected date range matches the period during which the staff or location was active (i.e., the date they were created and the date they were deleted). This article explains the conditions under which deleted locations and staff will appear in reports.

Things to Know:

  • Deleted staff or locations will be displayed with the word "Deleted" in parentheses following their name
  • Please note that tickets linked to a deleted location cannot be refunded
  • MyTime does not retain work hours or clocked hours data prior to February 25, 2021, the date this feature was launched. As a result, we are unable to display hours data for deleted staff or locations before this date.

Scenario

If a staff member or location was created on January 25th, 2021, and deleted on February 4th, 2021, the following will occur:

  • Jan 1st - Jan 24th: The deleted location and staff will not be shown.
  • Jan 20th - Jan 29th: The deleted location and staff will be shown.
  • Feb 4th - Feb 10th: The deleted location and staff will be shown.
  • Feb 5th - Feb 10th: The deleted location and staff will not be shown.

Deleted Location

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Deleted Staff

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For more information, contact support@mytime.com

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