The Membership Cancellations report provides information regarding membership cancellations based on their termination date.
Things to know:
- To view this report, it is essential to activate and configure the membership cancellation reason setting at either the parent or child level. Learn more about membership cancellation reasons here.
- Both parent- and child-level reasons are displayed in the report
To access this report:
- Navigate to Dashboard
- Select the Reports tab
- Under the Clients section, select the Membership Cancellations report
When the report loads, you can filter by a specific location and date. You have the option to export the report as a CSV, PDF, or print version.
Report Filters
| Filter | Description |
| Location | The location where the membership was purchased |
| Date | The date the membership termination was requested |
Report Columns
| Column | Description |
| Location | The location where the membership was purchased |
| Termination Date | The date the membership was terminated |
| Client | The name of the client that purchased the membership |
| Membership | The name of the membership |
| Status | The status of the membership |
| Cancellation Reason | The cancellation reason that was selected when canceling the membership |
| Canceled By | The staff member who canceled the membership |
| Date of Request | The date that the termination of the membership was requested |
For more information contact us at support@mytime.com.
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