Tipping Settings

Modified on Fri, 17 Jan at 9:26 AM

In this article, we will look at the meaning of each setting under the Tipping section on the Settings page.


Setting	Description
Allow clients to leave tips?	If enabled, the tip option will be displayed in POS and you will be able to request tips via SMS for prepaid and non-prepaid appointments.
Automatically request a tip split	This option will automatically pop up the "Split Tip" modal in case a tip is added via an integrated payment terminal. If the option to automatically close a ticket after a full payment via credit card is enabled, we will show the split-tip modal first, then close the ticket when tip splitting is done.
Default tip buttons	When customers pay via credit card, you can let them select a tip from the terminal or the tablet (iOS/Android). The values entered here will be shown as three preset % or $ on the terminal + the other option for a total of four options. Setting the fields to blank, 15, 20 will result in the terminal displaying %, 15, 20. Setting the fields to 0, 15, 20 will result in the terminal displaying 0, 15, 20. Leaving the fields blank will display only a custom tip entry screen on the terminal. Learn more here
Request tips via SMS for prepaid appointments?	When clients book and pay online, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here
Request tips via SMS for non-prepaid appointments?	For clients who have not booked and paid online, but have a credit card on file, we can send a text message during the appointment asking if they would like to leave a tip. Clients have up to 3 hours after the appointment to respond with the tip amount. Learn more here.
Tip calculation will be based on ticket subtotal (instead of service amount only)	This setting allows tip calculation to be done based on the ticket subtotal and not the service amount only.