Inventory Stock Alerts

This article will guide you through the steps on how to enable and disable stock alerts for inventory.

Things to know:

• Stock alert emails for out-of-stock, low-stock, and expired products are sent only to staff members who have opted in to receive operations alerts.
• Stock alert notifications also appear in the notification center, accessible via the bell icon at the top of your MyTime account page.
• Low Stock - indicates that the retail/back bar quantity for an item is currently at a low level. The system monitors this quantity based on your predefined minimum (MIN) threshold.
• Out of stock - indicates that the retail/back bar quantity for a specific product has reached zero.
• Expired stock - indicates that a specific product has expired
  • We check for expired stock every hour and focus solely on items that have expired within the last 96 hours. Notifications are sent only once per stock item.
  • All expired stock items are consolidated into a single email for each staff member who has opted in to receive operational alerts. The email includes links for each expired stock, which open the inventory page with the stock's SKU displayed in a modal.
  • One alert is sent for each expired stock item. Clicking on a bell alert will take you to the to the SKU modal in inventory
  • When you click on the SKU Name hyperlink in the email you received, you'll be redirected to the SKU modal in inventory, where you can proceed to add a shipment.

Enabling or Disabling Stock Alerts

1. Navigate to POS > Inventory tab 
2. In the upper right-hand corner of your inventory page, click the settings icon
3. You will be directed to the "Alerts" page, where you can choose to enable or disable notifications for Low Stock, Out of Stock, and Expired Stock.
   • To activate Low Stock, Out of Stock, and Expired Stock alerts in your Notification Center, make sure the MyTime Dashboard boxes are checked. Selecting the email checkbox will send alerts to all staff members who receive operational alerts.
   • To deactivate inventory stock alerts, uncheck both the MyTime Dashboard and email checkboxes.                                                                           
4. Once you’ve set your alert preferences, be sure to save them

Alerts in Notification Center

When you click on the Expired Stock hyperlink in the notification bell, you'll be redirected to the SKU modal, where you can proceed to add a shipment.

Alerts sent via email

Low Stock Alert                       

Out of Stock Alert        

Expired Stock Alert

For more information, contact us at support@mytime.com.