Duplicate Phone Numbers and Email Addresses on Client Profile

When creating a new client in-store, if you enter a duplicate email or phone number, you will receive a warning that the phone number or email address is already in use.

Things to know: 

• This is merely a warning and should not prevent the client from being saved
• This warning will appear when you create new clients on the Clients tab, on the appointment modal in the scheduler, POS, or when you edit an existing client's phone number.  
• If the client is deleted and you use the previous phone number or email address, the warning message will not be displayed.

Duplicate Phone Number Scenarios

1. Creating a new client from the client's tab
2. Creating a client from POS
3. Creating a client from the scheduler modal
4. Editing existing client information

Duplicate Email Address Scenarios

1. Creating a new client from the Client's tab
2. Creating a new client from POS
3. Creating a client from the appointment modal
4. Editing existing client information

If you have any questions, please contact our Support Team at support@mytime.com.