Locations and location groups can be created at both the parent and child levels. This article will guide you through the process of adding and editing locations and location groups.
Things to know:
- The ability to add/edit locations and location groups is governed by the "Accessing Business Profile" access control setting.
- Adding a new location will incur charges based on the cost per location specified in your current subscription plan.
- We use Google Maps and the Places API to suggest and validate addresses. The system displays a warning when an address appears to be invalid. Additionally, we aim to prevent the use of duplicate nicknames for locations within the same city and to avoid creating entirely duplicate addresses.
- If the Classes feature is enabled on your account, you can create event locations. These are designed for hosting class events outside of your regular store locations and are managed separately from your standard store locations.
- Once a location group is created, it will appear in the location filter on the Inventory page, Reports, Packages, and Membership tabs. Location groups will also appear in the Services menu, but only if the "Do Prices Vary By Staff Member?" setting is configured to one of the following:
- Prices are set by title per location or location group
- Prices are the same for all locations and staff members in a location group
Contents
- Adding a Location
- Editing a Location
- Adding a Location Group
- Editing a Location Group
- Adding Event Locations
- Editing Event Locations
Adding a Location
To add a new location:
1. Go to Location Setup > Business Profile
2. Navigate to the "Locations" section
3. Select "Add Location"
4. To continue adding a location, select the "I acknowledge and agree" option
5. From the "Add Location" modal, you can enter or update key location details, including:
- Location Nickname - A unique, easy-to-identify name for the location. Helps distinguish it from other locations in your account.
- Store ID - A unique identifier used for tasks such as importing clients. You can either use the number displayed in the top right corner of the Edit Location modal or enter a custom ID of your choice. The ID can contain numbers, letters, or a combination of both.
- Address - The physical address of the location. Google Maps and Places API will validate the address.
- Location phone number - The main contact number for the location.
- Location email address - The primary email address for communications related to the location. This can be different from the account owner's email. By default, this will be used as the reply-to email address for automated marketing messages and campaign notifications.
- Tax Number - The tax identification number associated with the location, if applicable.
- Grouping - Allows you to assign the location to a location group for easier reporting and filtering.
- How should we notify you of online bookings? - Select how the business should receive notifications for online bookings (email, SMS, or both).
- Notify staff members about bookings made on Scheduler? - Choose whether staff should be automatically notified of bookings made via the Scheduler (in-store)
- Require staff members to take meal breaks? - Enabling this will require staff to schedule meal breaks in their shifts.
- Parking information - Details about available parking for clients at the location.
- Languages Spoken - Select from the list the languages spoken at this location. This helps clients know whether staff can communicate in their preferred language.
- Business Hours - Set the regular operating hours for the location. These hours will appear on the booking widget, express checkout page and custom guest app. Learn more here.
- Store Location Image for the Consumer App - Upload images specific to the location so clients can view them when that location is selected in the guest app. Learn more here.
- Cover Photo - If the Listing Management module is included in your MyTime subscription, this is the information we will syndicate to third-party publishers and directories.
- Photos of your business - Upload images of the location.
- Online Presence - If the Listing Management module is included in your MyTime subscription, this is the information we will syndicate to third-party publishers and directories.
- Website links - Add the location’s website or social media links for client reference.
Editing a Location
Adding a Location Group
To add a location group:
1. Go to Location Setup > Business Profile
2. Navigate to the "Location Grouping" section
3. Select "Create Location Grouping"
4. From the "Create Location Grouping" modal enter the name of the location group
5. Select the location/locations to be added to the group from the dropdown menu
6. Save
The newly created location group will be added to the list of existing location groups.
Editing a Location Group
Adding Event Locations
To add an event location:
1. Go to Location Setup > Business Profile
2. Navigate to the "Event Locations" section
3. Select "Add Location"
4. From the "Add Event Location" modal you can enter the location information, including:
- Location Nickname
- Address
We use Google Maps and Places API to suggest and validate addresses and display a warning when an address seems to be invalid and we try to avoid having the same nickname for a location with the same city and entirely duplicate addresses.
5. Select "Save Location Info" at the bottom of the modal
The newly created event location will be added to the list of existing event locations.
If adjustments need to be made to an event's location, you can edit its information accordingly
Editing Event Locations
To edit an event's location:
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