This article will guide you through the steps to add funds to an existing gift card using the POS on the scheduler app.
Things to Know:
- The ability to reload gift cards in POS on the scheduler app is controlled by the "Creating Tickets" access control setting.
- If the “Enable Gift Card Expiration” setting is active:
- Newly purchased gift cards will display an “Expires” field when reloading the card in POS.
- You can edit the expiration date during the reload process.When a gift card is reloaded, the updated balance is automatically reflected in the Gift Card section of the client’s profile.If a gift card was not previously assigned to a recipient, it will remain unassigned after reloading until a recipient is manually added.
- The Gift Card Balances report:
- Displays the current balance for each gift card.
- Shows an “Add Recipient” link in the Recipient column for unassigned gift cards.
- The Gift Card Activity report records each reload as “Purchase” under the Activity column.
To reload a gift card on the scheduler app, follow these steps:
- Log into the app. For detailed instructions, learn more here
- After signing in, you will be directed to the schedule by default
- Select the POS icon
- Click the +Product hyperlink
- Select +Gift Card
- In the "Amount to Add" field, enter the dollar amount you want to add to the existing card
- In the "Card #" field, enter the existing gift card number
- To verify the current balance before reloading, click "Check Balance" — the current balance will be displayed
- The Recipient field will auto-populate if a recipient was assigned during the initial purchase or added later in the report. If no recipient was assigned before reloading, a recipient can be added at that time.
- Select Add
- Choose the client
- Tap Pay
- Once payment is received, close the ticket.
- The updated gift card balance will then be displayed in the Gift Cards section of the client’s profile
For more information contact us at support@mytime.com.
Related Articles:
- Reloading Gift Cards in POS
- Gift Card Settings
- Gift Card Expiration
- Adding Gift Cards Manually on Client Profile
- Editing Gift Cards in the Client Profile
- Gift Card Audit Trail
- Importing Gift Cards
- Selling Electronic Gift Cards in POS
- Redeeming Gift Cards In-store in POS
- Sell & Redeem Gift Cards via Ingenico Credit Card Terminals
- Purchasing Gift Cards Online
- Redeeming Gift Cards Online
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