Reloading Gift Cards in POS

This article will guide you through the steps to add funds to an existing gift card using the POS. 

Things to Know:

• Gift cards purchased after the "Enable gift card expiration" setting is enabled will display the "Expires" field when reloading the gift card in POS.
• When the "Enable gift card expiration" setting is activated, you can edit the expiration date in POS when reloading a gift card
• The ability to edit the expiration date on a gift card is controlled by the "Accessing Gift Cards" access control setting. Learn more here

To reload a gift card:

1. Navigate to POS > New Ticket

2. Select the Products tab on the right sidebar                                                                                                              

3. Select Gift Card                                                                                                                                                                                                         

The Gift Card modal will appear 

4. In the "Amount to Add " field enter the dollar amount to be added to the gift card

5. Enter the existing gift card number into the "Card #" field. If you wish to verify the gift card balance before reloading it, click on the "Check Balance" link  

The current balance will be shown and the recipient field will be pre-filled

6. Save                         

7. Add Client

8. Take Payment and proceed to close the ticket 

Upon closing the ticket, a confirmation will pop up at the top of the page

The new gift card balance will be displayed in the "Gift Cards" section of the client's profile 

For more information contact us at support@mytime.com.