Payment Preference

For appointments booked through MyTime, you have the flexibility to accept payments in person, online, or let your customers choose their preferred method!

Things to know:

• If you choose to accept online payment through MyTime, you must speak with a member of our Processing Team at processing@mytime.com to have your merchant account set up. 
• If your payment preference is set to "No, only take payments in person," but your calendar setting requires a credit card to schedule appointments or a cancellation fee is in place, the client will still need to enter a credit card online.

To adjust your payment settings:

1. Navigate to Business Setup
2. Select Payments & Deposits   
3. From here, you can choose your payment preferences                                                                                                                 

If you accept payments through MyTime:

1. The client will enter their credit card information when they book. We will place a hold on their card for the price of the service/class, and their card will be charged 2 hours after the appointment/class session takes place.
2.  If you allow tipping through MyTime, the hold will become authorized approximately 2 hours after the appointment is completed. We'll then deposit the money into your bank account 1-2 business days after the appointment. 

If you choose to collect payments directly from the client, they will pay you in-store.