Adding Packages for Pets on Client Profile

On the client's profile page, you can add packages for pets under the "Packages Purchased" section. This article will walk you through the steps to add packages for pets on a client profile.

Things to Know:

• If the client profile contains only one pet, that pet will be automatically selected as the package owner by default
• Staff members can choose to either process the payment immediately or add the package to the client’s profile without completing the payment. However, the option to prevent adding packages to client profiles is controlled by a hidden setting, which can only be enabled by the MyTime team. To enable this setting, please contact our support team at support@mytime.com.
• The packages purchased for pets will be stored on the client's profile and in the Packages Balance report
• The name of the pet and breed will be displayed in parentheses next to the package  on the client profile

To add a pet package:

1. Navigate to the Clients tab 
2. Open the client's profile
3. Scroll down to the Packages section 
4. Select the + icon or the Add Package link
5. Choose the purchase location and package  
6. Select the pet from the Package Owner dropdown menu                                                                                                                                                                                                                                                                                                                                                                                 
7. Save or proceed to take payment 

Client Profile 

Package Balances Report

For more information, contact support@mytime.com.