Appointment Booking Notifications

Modified on Wed, 8 Jan at 5:22 AM

Staff members can receive their own notifications for bookings, which can be turned on or off based on personal preferences. In this article, we will walk you through the steps to configure and disable appointment booking notifications.

Things to Know:

  • You can configure appointment notifications to be received via text, email, or both
  • You can disable the ability for your staff members to receive booking notifications. This is controlled by a hidden setting that only the MyTime team can enable. To enable this hidden setting, please contact our Support Team at support@mytime.com.

Configuring Appointment Booking Notifications:

  1. Navigating to Business Setup > Staff & Availability 15760430-96d6026fd12b829ffb5a527843378981.png
  2. Select your staff profile 15761932-301c692ec8c4626df2f45bcc0b7e6bbb.png
  3. Scroll down to the Bookings section
  4. Enter their email address or phone number in the relevant fields and ensure that the desired option is checked                    unnamed__21_.png
  5. Once you have made your changes, don’t forget to save 

Disabling Booking Notifications:

Once the hidden setting is enabled:

  1. Navigate to Business Setup > Staff & Availabilitystaff.jpg
  2. Select a staff member's profilestaff member.png
  3. When the staff member's profile opens, scroll to the "Bookings" section
  4. Under the "Bookings" section, you will no longer see the "Appointment Booking Notifications " setting disabled notification.png

Whenever appointments are made for that staff, they will receive no notification via email or text.

For more information contact us at support@mytime.com.  

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