Automatic Receipts Via Email

This article will walk you through the process of having receipts sent to clients automatically via email.

Things to know: 

• This feature is controlled by the 'Enable auto send receipts by email' company setting
• To send receipts automatically to clients, the Transaction Receipt automated message template should be enabled
• Receipts will not be sent automatically to clients without an email address on file
• Tickets created or closed in POS will trigger an automatic receipt to be sent to clients
• Email receipts will count towards your email usage. You can always see your transaction receipts and Email/SMS overage fees from the Billing History section of My Account

Contents

Enable Auto Send Receipts By Email Setting 

Enable Transaction Receipts

Enable Auto Send Receipts By Email Setting

To enable the setting to send receipts automatically by email:

1. Go to Location Setup > Settings

2. Locate the 'Enable Auto Send Receipts By Email' setting           

3. Toggle to 'Yes'

4. Save changes

Enable Transaction Receipts

To enable transaction receipts: 

1. Go to Marketing > Automated Messages

2. From the Transactional tab, navigate to Point of Sale

3. Hover over the transaction receipts option to reveal the View/Deactivate options

4. Select View, you will be directed to the Edit Transaction Receipts page

5. From the 'Deliver By' drop-down, ensure that the email option is selected.

For more information, contact us at support@mytime.com.