Configure Packages for Pets

Modified on Wed, 15 Jan at 3:01 PM

Pet businesses can determine if the package benefits can be used by all pets on a client profile OR if each pet needs its own package.

Things to know:

Pet packages cannot be purchased online
On the package configuration page:
- If Individual Pet is selected - This means that the package benefits can ONLY apply for the pet selected when the package was being purchased.
- If All Pets is selected - This means that the package benefits will apply for any pet on the client profile.
- Can only be purchased once per client: When this is set to ""Yes,"" clients can purchase the package only once.
  - If the client has already purchased the package, it will not be displayed in the list of available packages for purchase online.
  - If the client has not signed in to the booking widget, the package will be displayed in the list. However, once signed in, it will no longer be visible.
  - If the client has already purchased the package, an error message stating "This package can only be purchased once per client" will appear in POS when the 'Take Payment' button is selected to repurchase the same package.

To configure pet packages:

Go to Business Setup > Packages tab
Select the location where you want the package to be sold in the location filter
Click on the +Add New Package link
Enter all the package details on the General Settings tab
Select Individual Pet for the Valid For option
Add pricing, and package benefits on the respective tabs
Save the package

Once created, the package can ONLY be used for the pet selected when the package was purchased.

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