Editing/Deleting Blockages

Staff blockages can be edited or removed as needed. This article will walk you through the steps to update or delete an existing blockage.

Things to Know:

• The ability to edit/delete a blockage is controlled by both the "Accessing Appointments" and "Manage Blockages" access controls. 
  • When "Accessing Appointments" is set to View, staff can access the Block Off Time tab. However, creating, editing, or deleting blockages is controlled by the "Manage Blockages" permission.
  • If "Manage Blockages" is set to Block, the Block Off Time tab is hidden, preventing the staff member from creating or managing blockages, regardless of their appointment access level.
  • These access controls operate independently. A staff member can have full appointment management permissions while still being restricted from managing blockages. Conversely, they can have view-only access to appointments while still being allowed to create or edit blockages.
    
• Once a blockage is edited or deleted, both the in-store schedule and online slot availability are updated immediately.
• Blockages cannot be edited or deleted from the custom hour interface
• When you edit a blockage, the audit section at the bottom of the blockage modal will display both the original creation date and the date of the latest update
• Individual blockages from a recurring series can be deleted independently
• If you make an edit to a recurring blockage, all occurrences in the series will be updated to reflect the changes

Contents

• Editing Blockages
• Deleting Blockages

Editing Blockages

To edit a blockage:

1. Go to the schedule

2. Filter by desired date, location and staff

3. Select the blockage from the schedule that you wish to edit

4. In the 'Blocked Off' modal, you can edit the following details: Location, Staff, Resource, Title, Starting, Time, Ending Time, Repeats and Color

5. If changes were made, select 'Save' at the bottom right of the modal

6. Once saved, the schedule will be updated to reflect the changes made to the blockage

Deleting Blockages

To delete a blockage:

1. Go to the schedule

2. Filter by desired date, location and staff

3. Select the blockage from the schedule that you wish to edit

4. Select "Delete" at the bottom left of the 'Blocked Off' modal 

5. Once deleted, the blockage will be removed from the schedule.

For more information, contact us at support@mytime.com.            

Related Article

Creating Blockages