Managing Staff Titles

Organizing your team and setting accurate service pricing and durations is essential for smooth operations. MyTime provides a centralized location to manage all staff titles. This article will walk you through the process of managing staff titles effectively.

Things to know:

• The ability to manage staff titles is governed by the "Accessing Staff & Availability" and "Manage Employee Titles" access control settings.
• For franchise businesses, staff titles can be added at both the parent and child levels.
• Titles created at the parent level are available for viewing and use across all child accounts.
• Titles created at a child account level are accessible for viewing and use at all locations under that child account.
• If a staff title is deleted from one location, it will be removed from all locations associated with the corresponding child account.
• You can configure service prices based on staff titles. For franchise businesses, the "Service Pricing & Duration by Title/Location Group" setting is managed on the Business Setup > Settings page on the parent account. This setting is inherited by all child accounts and cannot be modified at the child level. Learn more here.
• If a title is deleted after prices have been configured for it, any staff member previously assigned to that title will revert to the 'Employees without a title' price. This price will be displayed both online and within the appointment modal.

Contents:

• Creating Staff Titles
• Editing Staff Titles
• Deleting Staff Titles

Creating Staff Titles

To create titles for staff members:

1. Navigate to Business Setup > Staff & Availability 
2. Select the "Manage Titles "button at the bottom of the page                                                                                                                 
3. The "Manage Titles" modal will open, allowing you to add as many employee titles as you wish
4. To add a new title, click on the "+Add New Title" hyperlink 
5. A field will appear for you to enter the title                                                                                  
6. Once you have entered the title, click "Save"
7. Once saved, the title will be visible in the "Manage Titles" list as a title you can use for a staff member. You can also edit or delete it. 
8. When selecting a title for a staff member, the title dropdown menu will display all the titles you have added to the account, and you can select the appropriate title for the staff member.

Editing Staff Titles

To modify staff titles:

1. Navigate to Business Setup > Staff & Availability
2. Select the "Manage Titles" button at the bottom of the page                                                                                                                                      

3. The "Manage Titles" modal will open. Locate the title you want to edit 

4. Click "Edit"                                                                                                                                                           

5. The option to edit the title will now be available                                                                                                                                             

6. Once you have made the necessary changes, click "Save"

7. The "Manage Titles" list will now display the updated title 

8. When selecting a title for a staff member, the title dropdown menu will display the updated title.          

Deleting Staff Titles

To delete staff titles:

1. Navigate to Business Setup > Staff & Availability
2. Select the "Manage Titles "button at the bottom of the page                                                                                                              
3. The "Manage Titles" modal will open. Locate the title you want to delete
4. Click "Delete"                                                                                                                                                 
   
5. A pop-up will appear asking you to confirm the deletion of the title                                             
6. Type "delete" to confirm, then click the "Delete" button  
7. After clicking the "Delete" button, the title will be removed from the "Manage Titles" list
8. When selecting a title for a staff member, the deleted title will no longer be visible in the title dropdown menu.
   

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Articles: 

• Global Employee Titles
  
• Creating Staff Roles
• Assigning Staff Roles
• Deleting Staff Members