MyTime allows businesses to automatically lock their accounts after a period of inactivity, helping to protect sensitive data. You can set separate timeouts for the Scheduler web app and mobile app. If no value is entered for the mobile app, it will use the same auto-lock time set for the web app.
Things to know:
- Auto-lock for web and mobile apps is controlled by the Accessing Account Settings access control permission.
- Web and mobile apps can have different timeout durations to meet your business needs.
- If the Auto-lock mobile app after field is left blank, the system will default to the Auto-lock web app after value.
- When the timeout is reached, the account will automatically lock due to inactivity.
- Users must enter their password to unlock the account and continue working.
- Auto-lock applies to all active sessions, ensuring staff and managers are logged out after inactivity.
- Shorter auto-lock durations can help enhance security, especially on shared devices or at busy locations.
To enable auto-lock:
1. Go to Business Setup > Settings
2. Under the Staff section, enter the desired inactivity time in:
- Auto-Lock Web App After:
- Auto-Lock Mobile App After:

3. Save changes
After saving, the system will automatically enforce the timeout. A sign-in modal will appear once the account locks, prompting the user to enter their password to regain access.

For more information, contact us at support@mytime.com or (385) 233-6964.
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Installing and Signing into MyTime Scheduler App (Android and iOS)
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