Service Price Multiplier

The service price multiplier is a dynamic pricing feature that calculates the cost of an appointment based on the factors you input in the appointment modal. Services can be booked in units, and the total price will be auto-calculated based on the multiplier specified and the base price of the service. In this article, we will discuss configuring and using the service price multiplier. 

Things to Know:

• The ability to enable and configure the service price multiplier feature is governed by the "Accessing Account Settings" and "Accessing Service Menu" access control settings.
• This feature works with any service duration, from a few minutes to a full-day service.
• Services that do not have the multiplier enabled in the service settings will not display the multiplier option on the Schedule or POS.`
• The multiplier field, service price, and overall price fields are all editable. Any adjustment to the multiplier, service price, or overall price will automatically trigger a recalculation of the total price.
• Other changes to the appointment that trigger a price recalculation will reset the multiplier to 1 and the service price to the original base price. For example, changing the client, pet/family member/vehicle, or using the Book Again option will reset these values.
• During appointment creation or editing, if the service is changed from one multiplier-enabled service to another, the system will preserve the entered multiplier value.
• Membership or package item credits are deducted based on the multiplier value. For example, if the multiplier is 8 but the client only has 5 active membership/package credits, the membership or package will cover five services, and the remaining three services must be paid out of pocket.
• If both a core service and an add-on are eligible for membership or package item credits, the credit will automatically be applied to the add-on service first. The ticket will also display the remaining amount not covered.
• Printed receipts will show both the amount covered by the membership/package and the amount paid out of pocket.
• If an appointment is marked as a redo, the price for the redo appointment will automatically be $0.

Contents

Configure Service Price Multiplier

Multiplier on the Scheduler

Multiplier in POS

Configure Service Price Multiplier

To enable the company setting as well as activate the feature:

1. Navigate to Business Setup > Settings

2. Under the Calendar section, locate the Enable Service Multiplier Settings setting  

3. Toggle to YES to display the "Appointment Duration Multiplier" and "Service Price Multiplier" radio buttons 

4. Choose the Service Price Multiplier radio button

5. Save the changes

6. You will be redirected to the Dashboard, from here navigate back to Business Setup > Services

7. Click on edit next to the appropriate service

8. On the service modal, locate Enable Multiplier below the service price. Check the box to activate the multiplier for the service 

9. Save

Multiplier on the Scheduler

You will see the multiplier option visible on the appointment modal when adding a new appointment.

1. Navigate to the Schedule 

2. Filter by the desired location 

3. Click on the ‘New Appointment’ button below the calendar on the left-hand side of the Schedule or on a specific time slot directly in the schedule 

4. When the appointment modal opens, select the client > service 

• If there are changes to the multiplier value, it will auto-calculate the overall price                                                                                       
• If there are changes to the service price, it will auto-calculate the overall price                                                                                               

5. Save the appointment

Multiplier in POS

1. Navigate to POS > New Ticket
2. Click the +Add Service link
3. On the service modal add your client, the staff, and the service. Once the service is added the multiplier will appear if it is enabled for that service                         
4. Edit the multiplier if needed then Save
5. The new ticket page will display the multiplier based on the entered amount. It will also show the amount covered by the membership/package, along with the amount that the client will need to pay out of pocket.
6. Take Payment
7. Close the ticket

For more information contact us at support@mytime.com.        

Related Article:

Appointment Duration Multiplier

Rescheduling Appointments

Scheduling Multi-Staff Appointments

Scheduling Recurring Appointments

Appointments / Bookings Report

Booking Appointments for Multi-Client Services In-store

Booking Multi-Client Appointments Online

Booking Appointments for Multiple Pets Online

Scheduling Appointment for Pets

Scheduling Appointment for Family Members