Enabling Waitlist

MyTime's waitlist feature allows you to keep a list of clients who are waiting for the next available appointment. 

Things to know:

• By default, waitlist estimation will ignore appointments that are waiting for more than 15 minutes.
• All the waiting appointments which are ignored in estimation will display ’N/A’. If you want the waitlist estimation to ignore appointments that have been waiting for more or less than 15 minutes, please contact our Customer Support Team at support@mytime.com or (385) 233-6964 to enable this on your behalf. 
• You can set a restriction on how long the waitlist can expand, for example, if the wait time reaches x hours, clients will not be added to the list. Learn more here. 

The first step in using the waitlist is enabling it on the Settings page. Here's how:

1. Select your Business Name in the upper right
2. Select Business Setup 
3. Select Settings  
4. Next, select YES under "Allow clients to be added to waitlist?"
5. Once you have enabled this setting, you are ready to begin using the waitlist.

Related Articles:

•  Adding Clients to the Waitlist In-store
• Adding Clients to the Waitlist on the Scheduler App
• Waitlist Maximum Wait Time
• Walk-in Waitlist on Guest App
• Add Walk-in Waitlist to Your Website
• Waitlist Report