Add-on services can be included in multi-day appointments, enabling you to choose specific days for the add-on services within the overall appointment duration. This article will walk you through the steps to schedule these add-ons effectively.
Things to Know:
- The ability to schedule an add-on service within a multi-day service is controlled by a hidden setting that only the MyTime team can enable. To enable this hidden setting, please contact our Support Team at support@mytime.com
- By default, when a multi-day service is scheduled alongside a non-multi-day add-on service, the entire appointment will be displayed at the top of the scheduler in the multi-day bar. For instance, if a multi-day service runs from August 27-31 and the add-on service is scheduled for August 28, it will be displayed in the multi-day appointment bar. However, you can choose to separate the appointment so that the multi-day service is shown at the top while the non-multi-day add-on service is displayed in the appropriate time slot for the selected staff member. This setting is controlled by a hidden setting. To enable the hidden setting, please contact our Support Team at support@mytime.com.
- To schedule add-ons separately, they must first be unlocked from the core service(s) within the appointment modal. When an add-on service is linked to a core service, whether it's a multi-day or single-day appointment, its start time is automatically aligned with the core service's end time. However, when the add-on service is unlocked, it can be scheduled independently—either at any time on the same day for single-day services or on any date during the multi-day service.
- When hovering over the scheduled add-on times hyperlink in the appointment modal, all the selected dates for the add-on within the multi-day service will be displayed
- If there are changes to the appointment end date, it will change the multiplier value and auto-calculate the overall price for the service. Learn more here
- For "Redo," "Book Again," and "Recurring Appointments," scheduled add-ons will need to be added/ adjusted manually in the appointment modal
- When hovering over an appointment on the schedule, the tooltip will display the core service along with any associated add-ons. The add-ons will be grouped by service name and will indicate the duration of each scheduled add-on.
Contents
Book Appointments With Scheduled Add-ons
To schedule add-ons for multi-day services:
1. Go to Schedule
2. Filter by the desired date, location and staff
3. Click on the ‘New Appointment’ button below the calendar on the left-hand side of the schedule or on a specific time slot directly in the schedule
4. From the appointment modal, add client, pet/family member and select a staff member
5. Select the desired core service, then select the add-on hyperlink to add the add-on service
6. Select the lock icon next to the date and time of the add-on service to disconnect it from the core service
7. Select the 'Scheduled 1 time' hyperlink that appears by default below the date and time
8. From the 'Scheduled Add-On' modal, select the dates the add-on should take place
9. Select 'Done' at the bottom of the modal to save the changes
10. After selecting the dates, the add-on multiplier will adjust accordingly and automatically calculate the total add-on price. To finalize the changes, click 'Save' at the bottom of the modal
11. When hovering over the appointment on the schedule, the tooltip will display the core service along with any associated add-ons. The add-ons will be grouped by service name and will indicate the duration of each scheduled add-on.
Checkout Appointments With Scheduled Add-ons
1. Locate and select the appointment on the schedule
2. From the appointment modal, select the 'Create Ticket' button
3. From the 'New Ticket' screen, select the 'Take Payment' button at the bottom of the screen
4. On the 'Close Ticket' screen, add the payment method provided by the client and select the 'Close Ticket' option at the bottom of the page
Once the ticket is closed, a confirmation will be displayed at the top of the screen
For more information, contact us at support@mytime.com
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