Legal Name vs Display Name

MyTime gives merchants the option of using the legal names or nicknames of their staff members. Staff members may use nicknames to help clients remember their names (for repeat bookings). The Legal name and Display name are two distinct staff names that appear in every MyTime staff member profile. In this article, we will look at how the two differ. 

Things to know:

• If a staff member does not have a legal name entered on their profile, the display name will be used everywhere, and vice versa if no display name is entered.
• The display name is the staff member's shortened name or nickname. Except for reports, the display name will be displayed on the booking widget, scheduler POS, and all other areas of the software.
• The legal name is the full name of the staff member, and it appears in the staff filter in reports and the Dashboard
• Changing the legal name on a staff member's profile does not update historical data; it only applies to the appointments book after the change is made
• On the Staff and Availability page, when filtered to 'All Locations,' you can search for staff members by their legal name, display name, or employee ID

Setting Up Legal and Display Names

To add a legal or display name to a staff profile:

1. Navigate to Business Setup > Staff and Availability 
2. Filter by the desired location
3. Select the "+Add New Staff Member" option    
4. Fill in the display name (nickname) and legal name fields as shown below

Display Name

Staff and Availability Page

Booking Widget

Legal Name

Reports

For more information, contact us at support@mytime.com.