Booking Service Group In-Store

The service group feature is designed to simplify the appointment scheduling process by allowing you to book multiple services in a single appointment. In this article, we will guide you through the step-by-step process of scheduling a service group in-store.

Things to know:

• To learn how to configure service groups, please click here
• In-store, you must manually add each service from the service group to the appointment for the discount to apply in POS.
• Services within a service group will follow the booking order specified for each individual service
• Service group promotions are optional, but they can enhance the appeal of your service groups by offering discounts.
• Clients with memberships or packages that cover services within a service group will not receive the service group discount, as the credit from their membership or package already covers the cost of those services.

To book service group in-store, simply:

1. Navigate to the Schedule
2. Filter by the desired location
3. Click on the "New Appointment" button below the calendar on the left-hand side of the schedule, or on a specific time slot directly in the schedule
4. The appointment modal will appear
5. Add the client you are booking the appointment for. If the client is new, click on the "Add Client" button and enter the personal information for the client
6. Select a date and time for the appointment
7. Select a staff member
8. Select a service that is a part of the service group. You can click the "Add a Service" icon to include additional service(s).
9. Click the "Save" button located at the bottom of the modal
10. Once saved, you can preview the appointment on the schedule

For more information contact us at support@mytime.com.