Editing Packages

You can easily update pricing, modify the included services, or adjust the duration of a package by editing it directly from the package interface. Additionally, you have the flexibility to modify the number of credits included in the package as well as its expiration period. In this article, we will walk through the steps to edit packages from the package interface. 

Things to know:

• Editing packages through the package interface will not automatically update clients who have already purchased the existing package. However, if a client exhausts their current package and subsequently purchases a new one, they will receive the updated benefits associated with the edited package.
• Editing the package's item credit quantity does not affect the Package Balance report

To edit a package from the package interface:

1. Navigate to Business Setup > Packages
2. Select the desired location from the location dropdown
3. Locate and select the edit icon next to the package you wish to edit
4. Here you can edit the following on the 'General Setting' page: 

   • Package name

   • The description

   • The validity period: You can switch between making the package indefinite or you can set it to expire in X days, months, or years.

   • Select whether the package can be used by an individual family member/pet or by all family members/pets. Please note this option is only visible on family member/pet accounts

   • Change whether it can be purchased through the booking or package purchase widget, or from the MyTime white-labeled Guest App for iOS and Android or not

   • State whether clients can purchase the package only once or more

   • Determine if the staff commission for items in a package should be calculated on the retail price or the package price

5. On the 'Package Item' page, you can click the edit icon next to the package item you wish to edit if there is more than one
   
   • Here you can edit the items included in the package, the quantity of these items, the price, and the locations where the package should be available
6. Click 'Done' and then save the package

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Article:

Deleting Packages