Deleting Appointments

When it comes to managing your appointments, deleting an appointment is a straightforward process but comes with important considerations. In this article, we will walk you through the process of deleting an appointment.

Things to know:

• The ability to delete appointments is controlled by a hidden setting and is linked to the "Delete Appointments" access control found on the Business Setup > Staff > Access Control Settings page. To enable the hidden setting, please contact our Support Team at support@mytime.com. 
• If payment for an appointment has been processed, it cannot be deleted, even if the ticket is refunded.
• When an appointment is deleted, it is removed from the client's profile, scheduler, and reports.

Deleting Appointments

Once the hidden setting is enabled:

1. Navigate to your dashboard
2. Select the Appointments tab
3. Filter by the desired date range, location, staff, status and client 
4. Click on the "UPDATE" button 
5. Locate the appointment you wish to delete
6. Select the desired appointment by checking the box on the left
7. At the bottom right of the page, click the "Delete Appointments" hyperlink 
8. A modal window will appear asking you to confirm the deletion. Type the word "delete"
9. Select the "Delete" option at the bottom of the modal                                                                                                               

Once confirmed, the appointment will be successfully deleted from the system.

For more information contact us at support@mytime.com or (385) 233-6964.